Business Communication (Task 2)

Here is, the writer gives the examples of claim letter and resignment letter that is used to full fill the requirment assignment 2 in the subject of business communication.

1. Claim Letter

Kagumi Lily Wedding Organizer

Jl. Gatot Subroto No. 35

Jakarta

Indonesia

Pos Code. 131614

Telp. (021) 87655667 | Fax. 02726252456 | Email. KagumililyWO@gmail.com

 

Ms. Dyjah Koening

Sales Manager

Mimper Exclusive Bridal Boutique

Jl. Khayangan No. 24

Pos Code 53689

Jakarta

Indonesia

March 5^th, 2017

Dear Ms. Koening,

On February 21^th, 2017 I purchased 2 pink bridal gowns for my customer. The quality and color of your shipment do not match with our order classification. If we use different quality and inappropriate order like our customer needed, so it will damage our business as the sophisticated wedding organizer. We have returned your shipments along with a request for cash refund of $6,000 for those gowns.

We believe that your boutique has deep concern for its customers. We are also convinced with the earlier dealing of your company.

Refunding the money within the next 10 days will be highly appreciated for the time of that weeding is closer to the date line. We are looking for future business.

Yours Faithfully,

AnnaKaranina

(Anna Karenina)

Purchasing Manager

2. Resignment Letter

Rusiana Rahayu

Jl. Kemang Raya No. 24

Jakarta Selatan

Pos Code. 3156268

Telp. (021) 87655667 | Email. rusianarahayu@yahoo.co.id

 

Mr. Ardan Salim

General Manager
Pullman Hotel

Jl. Setia Budi No. 19

Jakarta Selatan

Pos Code 132452

March 5^th, 2017

Dear Mr. Salim

Through this letter, I purpose to leave from my position as front office manager at Pullman Hotel starting from March 12^th, 2017.

I feel that now is the right time for me to seek my career in the other field. I would be grateful if you confirm the acceptance of my resignation and the date. If there is something I have to finish before I go, please let me know as soon as possible.

I also express my gratitude to the Matsu Hotel for the support and the opportunity that I have gained my skill while I am working here.

I wish the entire team of front office always successes and proceeded with achievement.

Thank you for your attention and wisdom.

Yours Sincerely,

Rusiana Rahayu

(Rusiana Rahayu)